Warranty Policy

SureTech Warranty

Quality Assurance Certificate with each device. Buy with Confidence.

At SureTech, every product goes through a thorough quality inspection before it reaches you with an assurance of quality. We rigorously test our devices to ensure they meet our performance and reliability standards, so you can shop with complete confidence.

SureTech Quality Assurance Shield

7-Day Checking Warranty

We provide a 7-Day Checking Warranty with every purchase.

3-Month SureTech Warranty

For added peace of mind, every eligible product includes our 3-Month SureTech Warranty.

This warranty covers qualifying hardware defects that arise during normal use, giving you confidence in the quality and reliability of your purchase.

Extended Warranty Available

Need longer protection?

We also offer Extended Warranty plans for customers who want additional coverage beyond the standard warranty period.

If you're interested in extending your warranty, simply contact our team for available plans, pricing, and eligibility.

Official Terms & Conditions

SureTech 3-Month Warranty

Every eligible device comes with a 3-Month SureTech Warranty from the date of purchase.

What does the warranty cover?

If your device develops a technical or hardware fault during the warranty period, we will check the device and provide a suitable solution.

What do I need for a warranty claim?

Please keep your SureTech invoice or proof of purchase. We may need it to confirm your warranty.

What is not covered?

The following are not covered under warranty:

Display / LCD problems
Dead pixels
Physical damage, cracks, dents, or broken parts
Liquid or water damage
Damage caused by dropping or misuse
Damage caused by opening or repairing the device elsewhere
Battery performance naturally decreasing with use
Software problems, viruses, or lost data

Important

Please contact SureTech before taking the device to another technician. Repairs or modifications done by another technician may affect your warranty.

Quality Assurance

Rigorous Quality Testing

Every device is carefully inspected and tested for functionality, performance, and overall condition before dispatch. Our quality control process helps ensure that every product you receive is ready to perform as expected.

30+
Functionality Tests
3 Mo
SureTech Care
7 Days
Checking Period
A
Quality Grade
Professional Laptop Inspection Lab
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